FAQ

Q1: What is Extrinsic Music Group?
Extrinsic Music Group is a leading music label specializing in artist management, music distribution, and promotional services. We are dedicated to supporting and promoting artists across various genres to help them achieve their full potential.

Q2: Who are the key people/owner behind Extrinsic Music Group?
The owner of Extrinsic Music Group is Justin Christ. Gabriel, an investor and co-founder, is known for his unique contributions to the company. Our operations are based in major cities including London, Rome, and the Philippines.

Q3: How can I join Extrinsic Music Group?
If you are an artist interested in joining our label, please contact us through our website or send an inquiry to our email address. We will review your submission and discuss potential opportunities with you.

Q4: What genres of music do you work with?
We work with a wide range of music genres. Whether you're a pop artist, rapper, electronic producer, or involved in any other genre, we are open to exploring collaborations and supporting diverse musical styles.

Q1: What services does Extrinsic Music Group offer?
We offer a comprehensive suite of services, including music distribution to major digital platforms, marketing and promotional support, playlist pitching, and royalty management. Our goal is to provide the tools and resources artists need to succeed in the music industry.

Q2: How does your music distribution work?
Our distribution service ensures that your music is available on all major digital platforms, such as Spotify, Apple Music, and Amazon Music. We handle the entire process, from uploading your music to managing metadata and tracking performance.

Q3: What kind of marketing support do you provide?
We offer targeted marketing campaigns, social media promotion, and playlist pitching. Our team works with you to design customized marketing strategies that align with your goals and enhance your music's visibility.

Q1: How can I access my account?
Access your account by logging in through our website. If you encounter any issues, use the 'Forgot Password' feature to reset your credentials or contact our support team for assistance.

Q2: How do I update my account information?
To update your account information, log in to your account dashboard and navigate to the 'Profile' section. Here, you can edit your details and save any changes.

Q3: What should I do if I forget my password?
Use the 'Forgot Password' link on the login page to reset your password. Follow the instructions sent to your email to create a new password.

Q1: How does Extrinsic Music Group manage royalties?
At Extrinsic Music Group, we handle royalties by collecting revenue from various digital service providers (DSPs) and calculating payments based on detailed tracking and contractual agreements. Our sophisticated system ensures accurate and timely payments to all artists.

Q2: When are royalties paid out?
Royalties are distributed quarterly. We ensure that all revenue data is thoroughly reviewed and verified before processing payments to guarantee accuracy.

Q3: How can I track my earnings?
You can track your earnings through your artist dashboard, which provides detailed reports on your revenue. This includes breakdowns by platform and insights into your music's performance.

Q1: Who do I contact for technical support?
For technical support, please contact our support team via email or through the support section of your artist dashboard. We are here to assist with any technical issues you may encounter.

Q2: What should I do if I encounter a problem with the website?
If you experience issues with our website, report the problem to our support team with as much detail as possible. We aim to resolve issues efficiently to ensure a smooth user experience.

Q3: How do I get help with my account or services?
For assistance with your account or services, reach out to our support team through the contact methods provided on our website. We are committed to providing timely and effective support.

Q1: What payment methods are available?
Payments are made via PayPal. This method is secure and convenient for international transactions.

Q2: How are transactions processed?
Transactions are processed on a quarterly basis in alignment with our royalty distribution schedule. We handle payments securely and promptly.

Q3: Can I change my payment details?
To update your payment details, log in to your account and navigate to the 'Payment Settings' section. Ensure all details are accurate to avoid any delays.

Q1: How can I get further assistance if my question is not answered here?
If you need additional assistance, please contact our support team through the contact information provided on our website. We are here to help with any further inquiries or issues.

Q2: Is there a way to provide feedback or suggestions?
Yes, we welcome feedback and suggestions. Submit your ideas through our feedback form on the website or contact us directly via email.

Q3: Where can I find more information about your services?
For more details about our services, explore the relevant sections on our website or reach out to our support team for specific inquiries.